Intelliteach is a partnership of two companies, CMS Management Solutions and Intelliteach. Together we offer an intelligent approach in business process outsourcing for the legal industry.
CMS Management solutions sustains professional service firms by offering:
- A/R management
- Consulting services
- Accounting services
- Intelligent reporting software
Intelliteach supports legal companies by implementing:
- Complete service desk outsourcing
- After-hours call support
- Overflow call support
- IT support
- Automated call distribution system
- Full-featured web-based ticketing software
Together, Intelliteach exceeds the limits in service management. We use a partnership approach to provide comprehensive service offerings with a proven track record of success. With offices worldwide and a large support team dedicated to your success, our ITIL compliant help desk and legal processing solutions are able to effectively boost customer satisfaction.
Intelliteach was founded in 1998 by a former law firm CIO. Intelliteach was developed to provide 24-hour service desk support exclusively for the legal profession. Their management team is dedicated to the continued development of superior service desk support. A global company, Intelliteach has offices located in Atlanta and London.
CMS Management Solutions is a business process outsourcing company that was founded in 1987. Providing accounting and financial assistance to over 800 professional service firms has drove CMS to the top, making them a leading choice in outsourced A/R management.
CMS acquired Intelliteach in 2012, allowing both companies to become a holistic resource for the legal industry. Together, their partnership creates significant savings in both time and costs. A law firm is enabled in furthering productivity without reducing focus on providing valuable customer service.