Atlanta, GA, October 3, 2016


INTELLITEACH’s Dave Hicks leads a workshop at the ALA Regional Legal Management Conference in Phoenix, Arizona, “Revenue Management Awakens: Client Intake and New Client Contact” on Friday, October 7, 2016, 3:45 PM – 4:45 PM. – Intelliteach’s Vice President of Business Development, Dave Hicks, will share information about best practices for accepting new clients and assessing their financial risk to the law firm. In addition to industry trends, Dave will explain how to create and implement a risk-rating matrix for mitigating financial exposure. Additionally, he’ll focus on helping law firm financial managers select and work with the right types of clients while identifying ways to deal with ‘problem clients’ early in the cash flow cycle. Finally, Dave will share different types of analytical tools for assessing new client exposure then discuss steps to mitigate that exposure throughout the client relationship management process.

Participants in the “Revenue Management Awakens Client Intake and New Client Contact” workshop will learn how to implement operational reviews early in the new business development process. Through this, participants find out how to avoid engagements that become write-offs (bad debt), often very early in the process of accepting a new client.  Dave Hicks will provide practical tips for optimizing revenue management including:

  • Tools for analyzing and identifying potential bad debt early in the attorney-client relationship.
  • Actionable plans for building policies encouraging lower revenue risk to the law firm.
  • Roadmap for using time and billing or analytics software to identify potential account receivable problems early in the cash flow cycle.

Dave Hicks serves as Vice President of Business Development for Intelliteach. He graduated Princeton University cum laude where his independent study focused on media regulation and the confluence of online and broadcast video communication.  After receiving his J.D. from the University of San Diego, he began concentrating on corporate compliance, working closely with Fortune 1000 legal departments. He advocates a common sense approach to law firm financial metrics and his writing has appeared in numerous publications, including American Bar Association Journal and the California Regulatory Law Reporter.


Intelliteach is the leading global provider of intelligent outsourcing solutions to more than 300 firms in the legal and accounting markets. We specialize in Accounts Receivable Management, IT/Help Desk Support, SkillBuilder eLearning and Software Solutions. Intelliteach’s clients on average have experienced a 10X return on their investment and/or reduced overall operating expense by more than 30%, all while improving quality of service which is available 24/7, 365 days a year. With focus on providing secure, scalable solutions enabled by best in class technology platforms our multi service solutions help to position law firms for financial success by allowing them to emphasize long-term practice growth strategies and transformative law practices. See what’s next with Intelliteach at

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