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August 2019

ILTA User Conference

August 18 - August 22
Walt Disney Dolphin Resort

Location:  Walt Disney Dolphin Resort Orlando, FL Date: August 18-22, 2019

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Executive Lunch: ILTA Conference Session

August 19 @ 12:30 pm - 2:00 pm
Swan Hotel, 1200 Epcot Resorts Blvd.
Lake Buena Vista, Florida 32830
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Nail IT!  The Best Implementation, Deployment, Training, and Support Solution for Your Firm's iManage Success Even though your law firm has under 100 users, you are bound by the same demands, as well as risk and compliance requirements, as large law firms (e.g., same quality, ethical obligations, and reporting requirements). Yet, you have fewer resources. In this situation, how can you compete? Successful adoption of your iManage Work 10 solution depends on many factors that influence the entire adoption life cycle: a smooth and…

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Trends in Service Desk Roundtable

August 20 @ 3:30 pm - 5:00 pm
Swan Hotel 1200 Epcot Resorts Blvd. Lake Buena Vista, Florida 32830

Join us for this collaborative discussion as we share the latest trends and developments for support desks. We will discuss the latest issues in supporting the technology in our organizations including the impact of cloud, chatbots, outsourcing, and best practices in keeping our resources up-to-date. Takeaways: - New capabilities and ideas from peers on how to implement self service - creating and utilizing chatbots and developing a KB process and library - Hear success/failure stories to help you make the…

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October 2019

Thomson Reuters COO/CFO Dinner

October 23
New York Marriott Downtown

Location:  New York Marriott Downtown New York, NY Date: October 23, 2019

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Thomson Reuters COO/CFO Conference

October 24 - October 25
New York Marriott Downtown

Location:  New York Marriott Downtown New York, NY Date: October 24-25, 2019

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