Past Events

Location:  Hyatt Regency Orlando, FL Date: June 3-6, 2019

Location:  Marriott Marquis San Diego Marina San Diego, CA Date: June 17-20, 2019

Location:  The Westin LaQuinta Golf and Spa Marbella, Spain Date: June 19-21, 2019

Location:  Loews Vanderbilt Nashville, TN Date: August 1-3, 2019

Location:  Walt Disney Dolphin Resort Orlando, FL Date: August 18-22, 2019

Nail IT!  The Best Implementation, Deployment, Training, and Support Solution for Your Firm's iManage Success Even though your law firm has under 100 users, you are bound by the same demands, as well as risk and compliance requirements, as large law firms (e.g., same quality, ethical obligations, and reporting requirements). Yet, you have fewer resources. In this situation, how can you compete? Successful adoption of your iManage Work 10 solution depends on many factors that influence the entire adoption life cycle: a smooth and…

Join us for this collaborative discussion as we share the latest trends and developments for support desks. We will discuss the latest issues in supporting the technology in our organizations including the impact of cloud, chatbots, outsourcing, and best practices in keeping our resources up-to-date. Takeaways: - New capabilities and ideas from peers on how to implement self service - creating and utilizing chatbots and developing a KB process and library - Hear success/failure stories to help you make the…

Location:  New York Marriott Downtown New York, NY Date: October 23, 2019